To reset the BIOS: Be careful not to slide skin along any interior metal edge of the computer. Select the LowerFilters value and press the Delete key. Then complete the following steps. Go to the HP Software download page. Be very careful to not dislodge other cables. Wait 5 seconds for the computer to fully power off before turning it on again.

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After Roxio Creator has been uninstalled, restart the computer. Gently remove and reinsert the CD drive data cable from the connector on the motherboard. Show only see all. If you suspect that the drive may be bad after using these steps, test the drive to see if the hardware has failed. Pulled from a Compaq CQus series laptop. Guaranteed by Fri, Jan 4. Pulled from a Compaq Presario CQ56 series laptop. Reinstall disc recording software Upgrading the operating system or installing certain types of software can cause other recording software to lose their connection to the drive.

Got one to sell? Click Startand enter ” regedit ” into the Start Search field. Be careful not to slide skin along any interior metal edge of the computer. To do so, skip to the next Step 4b.


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There seems to be a problem serving the request at this time. Go to the HP Software download page. Asia Pacific and Oceania. Replace the PxHelp20 registry value Unplug all non-essential external plug and play devices, especially cameras.

Delivery Options see all. For more information, you can read the Microsoft support article Optical drives do not work as expected after you upgrade a computer to Windows Vista in English. For example, Pavilion pf. Open Roxio Creator and verify that a drive name appears as the destination selection.

HP and Compaq Desktop PCs – CD/DVD Drive Is Not Detected (Windows Vista)

Select the LowerFilters value and press the Delete key. HP In perfect working condition. Click FileExporttype a filename that is easy for you to remember, and click Save. Example of message in Roxio Creator Basic 9.

Device installed successfully message. Check the drive cables Perform the steps in this section to check the drive cabling:.


Otherwise, use Device Manager to reinstall the drive and to find if Windows is able to recognize the drive. Presaroo the deletion by clicking Yes.

preario If an UpperFilters value is also listed, select UpperFilters in the right window and press the Delete key. The disc drive should now be recognized by your recording software. If you cannot use the Microsoft Fix it Solution, continue using these steps to clear the upper and lower registry filters manually.

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Readable Format s see all. Make sure Master or Slave jumper setting matches the correct Master or Slave cable connector or is set to Cable Select.

The certificate file is missing or has been corrupted. Click Nextand then click Next again. If a drive name is shown with a disabled icon the drive icon is marked with an arrow pointing down,the drive has been disabled.